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The HOPE Award — Devon Walker — Melissa Wolfe, DDS

Published on July 28, 2016

The HOPE Award – Devon Walker, Scheduler and Finance Coordinator, Melissa Wolfe, DDS

“Helping Others Perform Effectively”

Devon Walker was recruited for the Scheduler andDevon Walker -- 07-05-16 Finance Coordinator position by her close friend, Vanessa Pogreba, one of the hygienists at Dr. Melissa Wolfe’s husbands practice, Dr. JC Wolfe, in Charlottesville, Virginia back in 2007.  “Vanessa loved working in the practice and thought I would also be a great fit for the organization,” says Devon. There’s no doubt that she was right as Devon has excelled at the position since joining the team, “Dr. Wolfe sent me to Valley Vocational Technical Center where I received my certification in Dental Radiology. This is my first job in the dental industry and I’ve been able to learn a tremendous amount and really grow within my position.”

Devon says her favorite part about her work day is being able to connect with people, “I love the patients and our staff. It’s like a party every day as we hit our goals all the while providing our patients with exceptional service and services. I look for the positive in every situation and I also work well under pressure, yet I do tend to overthink at times. As someone with an extroverted behavioral style, who acts first and thinks later, I tend to overthink after-the-fact how I could have done something differently or better.”

Straine Consultant Dan Stover says Devon is a pleasure to work with “She’s done a great job implementing the strategies that we’ve recommended and has shown great leadership skills in the implementation of huddles and staff meetings.” Devon appreciates the support she’s received from the Straine Team, “I’ve really benefited from the training I’ve received from Dan on behavior concepts and its impact on communication. I’m working on slowing down my pace when I speak and paying more attention to my communication style as a whole. My Practice Development Coach Lee Ann Burke has also done a great job helping me implement everything I’ve learned. It’s truly a team effort!”

Melissa Wolfe, DDS
18 Haggerty Lane Suite 104
Staunton, VA 24401
540.885.5050
http://www.mapleridgedental.net/

The HOPE Award recipient is the personification and spirit of hope and expects with confidence that others will passionately commit their hearts and hands in serving the organization: “While I breathe, I hope.”

The recipient:

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